Privacy notice

Last updated: 13 November 2026

This notice explains what happens to the details you send to Paxlume Web Studio, an independent web design studio in Brisbane, Queensland. Questions about it go to paxlumeweb@gmail.com.

What I collect

When you send an enquiry, I receive the details you choose to enter: your name, email address, what you're interested in, information about your business and project, and optionally your business name, phone number and current website. I only ask for what I need to reply and quote. Apart from what you type into the form, I don't use this website to collect information about you.

The services that run the website and the form (Cloudflare, FormSubmit and Google, plus GitHub for the old paxlumeweb.github.io address) may automatically record technical details, such as your IP address and browser type, while providing their service. I don't receive or use those records.

How I use it

Only to reply to your enquiry, prepare a quote and, if we work together, deliver your website. I don't add you to a mailing list or send marketing, and I don't sell your details.

Who else handles it

The form is delivered to my email inbox by FormSubmit, a form-delivery service. Your enquiry passes through FormSubmit's systems and arrives in my Gmail account (Google). The website itself is hosted by Cloudflare, which may log technical details such as your IP address for security. If your browser has JavaScript turned off, the form is sent through a FormSubmit page that may ask you to complete a Google reCAPTCHA check. These services process information under their own privacy terms. If you'd rather not use the form, you can email paxlumeweb@gmail.com instead.

How long it's kept

FormSubmit says it keeps form submissions for up to 30 days. If your enquiry doesn't go ahead, I delete it 12 months after our last contact. If we work together, I keep project emails only for as long as I need them to deliver and support your website, then delete them. Records I have to keep by law, such as invoices and payment records, are kept for as long as the law requires (usually five years for tax records).

Cookies

This website doesn't set any cookies of its own and doesn't use analytics, advertising or tracking tools. Sending the form doesn't set cookies either. The only exception is the no-JavaScript reCAPTCHA check described above, which happens on FormSubmit's page and may use Google's cookies. The fonts are stored on this website, so loading a page doesn't contact Google. If that changes, this notice will be updated before anything new is added, and you'll be asked first if it ever needs your consent.

See, correct or delete your details

You can ask to see, correct or delete the details you sent at any time. Email paxlumeweb@gmail.com with the subject "Delete my details" from the address you used, and I'll confirm by email once it's done. I'll delete the copies I hold, including in my Gmail and project files, except records I have to keep by law, which I'll tell you about. I can't delete records that FormSubmit, Google or GitHub hold on their own systems (FormSubmit says it deletes submissions after 30 days), but I can tell you how to contact them.

Children

This website is for businesses. Please don't send an enquiry if you're under 18 unless a parent or guardian is helping you.

Safety

Please don't send passwords or payment details through the form. I'll never ask for them by email, and I'll never email you changed bank details.