Terms of service
Last updated: 12 November 2026
These terms explain how Paxlume Web Studio works with clients. Your written quote sets out the details of your project. If the quote and these terms ever disagree, the quote applies. Neither the quote nor these terms can limit your rights under the Australian Consumer Law.
Who you're dealing with
Paxlume Web Studio is an independent web design studio in Brisbane, Queensland. Contact: paxlumeweb@gmail.com. The full legal name of the person you're contracting with, and an ABN if one applies, are shown on your quote and invoices. Paxlume isn't registered for GST, so GST isn't charged.
The Starter website
The $250 AUD Starter website is one custom-designed web page with mobile and desktop layouts, services, about and contact sections, contact buttons, basic search engine setup (page title and description), one round of revisions, and set-up on free hosting in an account you own.
It doesn't include custom domain names, paid hosting, online stores, booking systems or ongoing maintenance. If you want any of these, I'll explain the options and costs before you decide. Paxlume doesn't charge any other fees for a Starter website. Optional services from other companies, such as a domain name or paid hosting, are paid by you directly to them.
Quotes and scope
Every job starts with a free written quote that lists what's included. A quote is valid for 30 days. Work begins only after you've accepted the quote and these terms in writing (an email is fine).
Payment
Payment is by bank transfer in two parts: $125 after you accept the quote, and $125 after you approve the final preview, before your site goes live. Each invoice is due within 7 days. Work starts once the first payment has cleared, and your site is published once the second has cleared. Please use the invoice number as the payment reference.
Bank details are only ever supplied on your invoice. I'll never email you changed bank details, so if you receive a message like that, don't pay it and contact me. Nothing is paid through this website.
Timeline
A Starter website is typically ready in 10 to 14 business days after I've received your content and we've agreed the scope. This is an estimate, not a guarantee. Larger projects can take longer, and I'll confirm a timeline in writing before work begins.
Your content
You supply the text, logo and photos for your site, and you confirm you have the right to use them. Content must be accurate: I won't publish fake reviews, made-up claims or anything misleading.
Revisions and changes
One round of revisions is included before launch. Changes after that, or after launch, can be quoted separately.
Ownership and hosting
Your site is hosted in an account in your name, and I help you set it up. Once both payments are made, you own your website. I'll remove my access to your accounts at handover. I'll only show your site in my portfolio if you agree.
Hosting providers and domain registrars are separate services with their own terms, which you agree to when you open an account with them.
Cancellations and refunds
You can cancel at any time by email. If you change your mind, any charge is only for work actually done, is explained in writing, and is never more than the deposit. If I can't finish your site, or it has a problem I can't fix, you get a refund. The full details are in the refund policy.
Your rights under Australian Consumer Law
Nothing in these terms limits your rights under the Australian Consumer Law, including the right to a remedy if a service has a major problem.
This website
The example sites on this website (GreenEdge Lawn Care, ShineWorks Auto Detailing and BrightPath Tutoring) are fictional businesses made to show design work. They aren't past client projects.
Changes to these terms
These terms may be updated from time to time. The date at the top shows the latest version. The terms that apply to your project are the ones in place when you accepted your quote.